No doubt, communications has always been a necessity of life, but as technology advances, the user is confronted with more user-friendly interfaces and old sources of media die out or become less relevant. This phenomenon is not new by any means. During the past couple of years, technology, and younger generations developing and using the technology, has started a revolution. People no longer consider printed newspaper, radio, or television as their only source of information. The user, now more than ever, is able to choose media sources relevant to them. Many of the more traditional media sources have recognized this growing trend and have adapted to the consumer’s needs by creating RSS Feeds, building a social network, and using these as a free marketing tools. Some have even changed their method of communication completely. A website was once a cornerstone in the emerging technological era, now with the birth of Web 2.0, the Internet and all methods of communication have been radically transformed.
So in a world of change, where do museums fit in? Where does a museum stand? I would argue the museum exists for the people and the people are definitely changing. So in an effort to adapt to visitor demands, museums must evolve, just like all the other industries being forced to adapt. One might think a museum is a place of tradition, existing solely to preserve or present culture, but this view is shifting with the times. An object is simply not enough. A collection is nothing without a curator as the interpreter, and it is worthless without the public’s interest. Objects, collections, and art are valuable things and if museums do not rapidly adapt; museum professionals could quickly lose the public’s interest.
The new buzz word is “experience.” Museums, science centers, and zoos are being asked by their visitors to give them an experience. Let us not forget where the first seeds of museums existed. Cabinets of curiosities held objects yet to be classified and artifacts of wonder were displayed for a select view to enjoy. As more people are allowed access to culture and items of significance, knowledge spreads and people are able to experience more than they ever have. The challenge becomes how to give the visitor an experience that is still of “wonder” or even find objects that exist in that “unclassified” realm. Time is valuable and people do not wish to waste it on things they have already seen.
People will always have an interest in history, art, and culture, but to really appreciate the foundation of a museum, the person must feel like they belong. A person must feel a connection to the space, to the museum professionals, and to what is being presented. Exhibitions and objects must be relevant to them and their lives. So how is this achieved if so many artworks were not meant to be relevant to future generations, but instead only function for the people living in the timeframe an object/artwork was manifested? It is achieved with open source systems and Web 2.0 technologies. Through these two resources, people are able to mold the museum into their lifestyle. The museum no longer molds the public, instead, the roles have been reversed and people are getting more control over the content in which they wish to view and what they feel is most relevant to their lives. For a museum to thrive, it must continue to challenge a visitor on every level of communication and be an innovative space that is connected and alive.